Mar 28, 2019
This article presents some best practices with regard to configuring WHMCS to work with the Limestone Networks API modules for remote server administration. Any information contained in this article is meant to serve as an auxiliary resource and is not a substitute for the installation instructions included in the official Github repository.
Dedicated Servers -- Best Practices
When getting started with dedicated servers, it is recommended to use the Opserverimport Addon Module in conjunction with the OnePortal server module, as this combination provides the ability to create a complete replication of all products and configurable options available in a matter of seconds. For those who are looking to further customize a more unique offering, the aforementioned module combination is still highly recommended as a time-saver since deactivating or hiding products and configurable options can be accomplished very quickly using the native WHMCS web-interface or, for those serious WHMCS admins, by modifying the database tables directly.
All products and options are assigned default prices which mirror the LSN website pricing. Partners and resellers are encouraged to modify price and any other aspects as per their business requirements.
Cloud Servers -- Best Practices
When adding cloud servers as products, it is best to consider how you plan to display them on your site. The "cloud slider" is a popular interactive display, which allows your clients to choose between 3-6 different preconfigured cloud instances before making the next step to configurable options, where they can further customize the cloud server resources to their specific needs.
Initially, when adding the configurable options for cloud servers, adding all available configurable options to one configurable options list is recommended. Then duplicate the list for each different preconfigured server you are going to display and tick the boxes to hide each irrelevant option. Adjust the pricing for the remaining options accordingly (i.e. if your preconfigured server has 2 cores, 4GB RAM, & 60GB SSD drive, you would hide the options for 1 core, 2GB RAM, 40 GB SSD, etc. as they are irrelevant to this preconfigured server). Ultimately, this will be entirely up to you to customize.
How the API Interacts
For dedicated servers, when an order is placed through your website, the WHMCS API module does not provide automatic product \"provisioning\", as all servers are custom-built and tested by server technicians to ensure quality and accuracy. In an effor to provide consistent, high-quality server hosting, a quick trip to the Limestone Networks server order form is required. When the server is live, you are notified in your OnePortal account and via email. Generally, this is within 1-4 hours of the server being ordered at our website.
We are always working to improve the workflow, so as to better suit our partners, so we do appreciate any suggestions and feedback from resellers.
With cloud servers, utility-style billing methods are employed to make instant provisioning of your cloud a reality. When our system receives an order, our API will automatically provision the new server to your client through your account on an hourly billing basis. In order for this process to start, the OnePortal account must have a minimum of \$5.00 USD balance in the Cloud pool.
Partners are welcome to contact us via OnePortal ticket to have the invoice converted to monthly billing, if desired.
Regarding support, partners of Limestone Networks will act as the first line of support to their clients. However, you may pass support requests to us on behalf of your clients. Please contact the sales department with any questions you have regarding the Reseller Program, the tools available, or to receive a server quote for your custom requirements.